Melanie McGovern

BBB of Upstate New York Communications Director. Go to linkedin.com/in/mjmcgovern12/ for more information!

Most commented posts

  1. New state law protects gift card purcasers — 16 comments
  2. Those yellow page invoices are not real! — 13 comments
  3. Can you hear me? Do not say yes! — 3 comments
  4. Scam Tracker now local — 2 comments
  5. IRS imposters are still at it — 1 comment

Author's posts

Have you seen BBB’s new app?

Better Business Bureau has a great new app for everyone to find Accredited Businesses, right in their area. Check it out!

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Buying tickets for Elton John? Remember BBB advice!

Tickets for Elton John’s tour go on sale Friday, February 2nd for shows in Buffalo and Albany. Remember Better Business Bureau (BBB) advice if you are buying those tickets on the secondary market. Remember when buying meant camping out the night before the tickets went on sale? Those days are long gone since the majority …

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Remember BBB advice when buying playoff tickets, merchandise

The Buffalo Bills are headed to the playoffs for the first time in 17 years. Remember Better Business Bureau advice when buying playoff tickets, booking travel, or buying merchandise online.   In the 17 years since the last playoff appearance, we’ve seen big changes in the way tickets to events are bought and sold. Also, …

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Why that gift exchange on Facebook could be a scam and is illegal

Social Media

*Better Business Bureau is again getting reports of these posts on Facebook. BBB reminds everyone that while it may sound like a great idea, these types of exchanges can be scams and are illegal.* From Secret Sister to a wine exchange, that gift exchange on Facebook seems too good to be true. Better Business Bureau …

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BBB, Community Partners support Small Business Saturday

Saturday, November 25th is the day to support Small Businesses for Small Business Saturday. Small Business Saturday started in 2010 by American Express, a BBB Accredited Business. The goal is to encourage shoppers to support small, local businesses. Each year the message and movement get bigger. Better Business Bureau of Upstate New York is pleased to support Small …

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BBB works with Buffalo Sabres, NHL to shut down counterfeit website

Site also used BBB’s logo fraudulently in an effort to dupe consumers. Hockey season is here, and fans are always looking to get a great deal on their favorite players jersey or other gear from their team. A Buffalo Sabres fan filed a complaint with Better Business Bureau of Upstate New York recently about a …

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BBB advice in the wake of the Equifax cyber security incident

Equifax, Inc. this week was the target of a cyber security incident. As a result, it could impact over 143 million people in the United States. This website will show people if their information is part of the breach. Better Business Bureau of Upstate New York has some suggestions if you were affected by this cyber …

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National Grandparents Day is a great time to talk about scams

Sunday, September 10th is National Grandparents Day which is a great time to talk to the seniors in your life about scams. Better Business Bureau of Upstate New York works every day to inform the public about scams that target seniors, including the “Grandparent Scam.” It’s designed to fool seniors into thinking that their grandchild …

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Text scammers are at it again! Protect yourself with BBB information

Text scammers are at it again, this time, the target is KeyBank customers in Upstate New York. Better Business Bureau of Upstate New York is again getting reports to our Scam Tracker about spam text messages, saying there is a problem with the user’s KeyBank account and that they need to call the number in …

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Marshall Exteriors named winner of BBB’s Torch Award

 Marshall Exteriors, based in Newark, NY is one of this year’s Torch Award recipients. The Torch Award is the highest recognition given to area businesses by BBB. Adam Olschewske opened Marshall Exteriors in 2000 with one employee, himself. Over the past 17 years, Olschewske grew the company from the trunk of his car to a …

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