Basketball fans are excited for the 2017 NCAA Tournament, with the first round being held at the KeyBank Center in Buffalo. As March Madness gets underway, Better Business Bureau of Upstate New York is urging fans to buy tickets from reputable sources and avoid scammers.
“As Buffalo prepares for basketball fans from all over the country, BBB wants to make sure everyone has real, legitimate tickets to the games,” said Warren Clark, BBB’s president and CEO. “Remember to thoroughly check the tickets over before you buy.”
BBB offers tips for determining a legitimate ticket deal from a possible scam:
Do your research. Look up the seller or broker on bbb.org for details about the company, history of complaints, and for customer reviews.
Know the difference between a ticket broker and a ticket scalper. A ticket broker is a legitimate and accredited reseller while a ticket scalper is an unregulated and unlicensed ticket seller.
Check the ticket broker’s refund policy. Only buy from a ticket reseller that provides clear details about the terms of the transaction.
Don’t give too much personal information. It is important not to give anyone your Social Security number or financial data. Confirm the name and address of the business before your purchase, especially if you have clicked on a ticket broker or third party website.
Pay with a credit card. This way, you have some recourse if the tickets are not as promised. Do not use cash; there is little to no way of getting your money back if the tickets are fraudulent.
Verify the seats are real. Always ask for a section, row and seat number to verify the location and avoid seats that do not exist.
Buy your ticket from the source. The NCAA advises fans to buy from the official website or host schools’ ticket offices. The NCAA Ticket Exchange is the only 100% guaranteed, NCAA-approved secondary ticket marketplace that allows fans to buy and sell tickets with other fans.
Report any suspected ticket scams to BBB’s Scam Tracker so that others can be warned as well.