Those yellow page invoices are not real!

Those yellow page invoices that are coming into offices across Upstate New York are not real, and should not be paid.

Businesses are reporting to Better Business Bureau’s Scam Tracker that a phony directory invoice is coming in via fax, demanding payment for services that owners say they didn’t receive.

The invoice, from American Yellow Group, claims to be from the “outsourced billing department” in Bulgaria. The notice states that the business purchased “Facebook and Twitter features” and that it is the “last chance to protect your credit score in good standing.”

One of the red flags on the invoices states “Send check to address to Bulgaria. Varna, Vinitsa 9002, PO Box 83” with a reminder to send the payment with international postage.


There are several red flags on this invoice, which was sent to a business in Upstate New York

Reports to Scam Tracker include:

Orchard Park, NY business: “Our company was targeted by a company claiming to be American Yellow Group, Inc. outsourced billing department for the yellow pages. They sent a fax stating that we have owed them for over a year and have never heard of them.”

North Collins, NY business: “It was a faxed invoice stating we owe $496.95 for a 1 year listing which includes Facebook and Twitter Features, for free, and this is my last chance to pay to keep my credit score “in good standing!!!”. The remittance address is Yellow Pages Inc. Bulgaria, Varna, Vinitsa 9022 PO Box 4 (really weird address format).”

Bath, NY business: “Sent an invoice for $496.95 with notice of “COLLECTION WARNING” AND “LAST CHANCE TO PROTECT YOUR CREDIT SCORE IN GOOD STANDING”. Invoice pending since 11/25/2014. Send check to: Yellow Pages Inc. Bulgaria, Varna Vinitsa 9022 PO Box 4.”

Better Business Bureau knows scammers try to take advantage of busy business owners by sending a fake invoice; hoping it gets paid with legitimate invoices.

BBB offers the following advice to avoid falling victim to a directory invoice scam:

Question the services. If you or anyone in your company didn’t order the services or if you don’t have a history with that company, do not supply any personal information or submit payments. You are not legally required to pay the invoice.

Train the staff. Inform employees to be aware of potential invoice/computer and phone scams. Encourage them to flag suspect invoices for review.

Keep up-to-date records. Record an updated list of vendors and services your business is associated with to avoid falling for a scam that looks similar to a legitimate company.

BBB wants any business that encounters one of these invoices or another directory scam to report it to BBB’s Scam Tracker.



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    • Angie on May 5, 2016 at 1:15 PM
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    Received this exact same invoice today via fax. Scam is still alive and well. The phone number goes to a fax machine.

    • John on May 8, 2016 at 9:13 PM
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    I have received seven invoices over the last two days, Saturday and Sunday. There is a fax number on the invoice but no phone number. I can’t believe that anyone would fall for this obvious scam!

    • Jacque on May 9, 2016 at 4:39 PM
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    Received this fax several times over the last week. Obvious fake!

    • Sheri on May 9, 2016 at 4:47 PM
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    Received 3 in the last week.

    • Kerry on May 10, 2016 at 7:48 AM
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    Receieved 3 via fax this morning when i came in. All say same thing. Throwing out!!

    • Davalee Gist on May 12, 2016 at 5:26 PM
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    Got the same fax this morning at our business in Oregon

    • Kristina on May 16, 2016 at 10:25 AM
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    We are receiving these at my office as well!! They are coming through the fax machine. It is different than the one pictured but same Name and address!

    • Holly on May 16, 2016 at 12:33 PM
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    Received same invoice today for an ad which I did not request nor generate. I am in the State of Oregon. In my opinion, total scam.

    • Sue on May 17, 2016 at 9:01 AM
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    Same here at church where I work in PA. We have gotten 3…first one looked exactly as above, but one today says that collection proceedings have begun and it references US Credit Bureau Protection- GPR International Inc. All have come by fax.

    • Teresa-Marie on May 17, 2016 at 11:48 AM
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    We received this same scam over the fax here in Moose Jaw, Saskatchewan, Canada!

    • Cori on May 17, 2016 at 2:00 PM
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    We are a school and got one today.

    • Scam Proof on May 18, 2016 at 7:44 AM
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    Received ours in Virginia today. Hey, the price has gone up to $4998.95 for our business….I guess even scams our impacted by inflation. Shredding this and using for hamsters to do their business on this.

    • PACIFIC ELITE on May 18, 2016 at 11:30 AM
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    We received the same invoice via fax this morning in Ontario, CA.

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