Don’t fall for a ticket scam-make sure your NCAA tickets are real

Are you headed to see UB or Syracuse in the NCAA Tournament? BBB says make sure your tickets are real!

Basketball fans in Buffalo and Syracuse are excited for the 2016 NCAA Tournament, as the University at Buffalo Bulls and the Syracuse Orange made it to the field of 68. Better Business Bureau of Upstate New York is urging fans to buy tickets from reputable sources and avoid scammers.

“We know some die-hard fans will get the urge to travel to see their team in the tournament,” said Warren Clark, BBB president. “BBB wants everyone headed to the game to have a real ticket, and not get shut out at the gate. Remember to check it over before you buy.”

fake ticket warning signs

Know your ticket. Look it over to make sure it is for the right event at the right location

BBB offers tips for determining a legitimate deal from a possible scam:

Do your research.  Look up the seller or broker on for details about the company, history of complaints and for customer reviews.

Know the difference between a broker and a scalper. A broker is a legitimate and accredited reseller while a scalper is an unregulated and unlicensed ticket seller.

Check the ticket broker’s refund policy. Only buy from a ticket reseller that provides clear details about the terms of the transaction.

Don’t give too much personal information. It’s important to never provide sensitive information such as your Social Security number or financial data. Confirm the name and address of the business before your purchase, especially if you have clicked to a broker or third party website.

Pay with a credit card. This way, you have some recourse if there is a problem. Do not use cash; there is little to no way of getting your money back if it turns out to be fake.

Verify the seats are real. Always ask for a section, row and seat number to verify the location and avoid seats that do not exist.

Buy your ticket from the source. The NCAA advises fans to buy from the official website, or host schools ticket offices. The NCAA Ticket Exchange is the only 100% guaranteed, NCAA-approved secondary ticket marketplace that allows fans to buy and sell NCAA Basketball Championship tickets with other fans. If you can’t attend a game or if  your team gets eliminated, it’s a safe place to get rid of your extra tickets.

Report any suspected scams to local law enforcement and to BBB’s Scam Tracker so that others can be warned as well.


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